FAQ

Parking

Self-parking

• Location: 2000 Ross Ave, Dallas, TX 75201

• Validation: Up to 3.5 hours

• Additional time is at the guest’s expense.

Valet Parking

• Provided by JW Marriott Hotel at the garage entrance

• Cost: $25 for up to 4 hours (guest expense)

Cancellation Policy

• Please cancel or modify your reservation at least 72 hours in advance to avoid a $125 per guest fee.

• Cancellations made prior to the reservation date may be rebooked once.

• Same-day cancellations or no-shows will incur a $125 per guest fee.

Thank you for helping us maintain the highest quality dining experience.

Corkage Policy

• $75 per 750ml bottle

• Maximum two bottles per table

Phone Calls

• Business Casual

Omakase Experience Duration

• Please allow approximately 2 hours and 30 minutes for parties of two.

• If you prefer a quicker pace, kindly let us know in advance.

Dietary Restrictions & Allergies

• Certain dietary restrictions may be accommodated with 48 hours’ notice, though not all requests can be guaranteed.

• For specific inquiries, please contact info@sushikozy.com

Dress Code

• Phone calls are accepted Tuesday through Sunday, from 12:00 PM to 5:00 PM.

• If you reach us outside these hours, please leave a voicemail. A team member will return your call as soon as possible.

Thank you for your understanding and cooperation.